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Complaint Details
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Initial Complaint
10/12/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
Hello- On September 22, 2021, my wife and I travelled to Buffalo, NY from ****** ** to get arm tattoos that we had been planning. The tattoo artist Joe, who had done previous tattoos for us years back, was now employed with Lucky Deville Tattoos. On that day, I went first to get my tattoos and I had a consult with Joe. We went over what exactly I wanted, how I expected it to look, positioning and everything. Joe is not a people person, so when trying to talk and hold normal conversation, he would become rude and dry so we didn't talk much during the session. He did pretty good with my first couple, but the last tattoo he did on me was rushed, he messed up on the shading and ****** symbols by putting stars through them. The next day he did my wife's tattoos and completely put something on her that she didn't even ask for. Come to find out, she requested a certain tattoo and he mixed up the lettering saying he thought she wanted it to match her initials but he didn't follow the stencilBusiness response
12/27/2021
BBB spoke to Rick at the business and the following was relayed:
This was resolved with the customer.
Customer response
12/27/2021
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Contact Information
2333 Niagara Falls Blvd
Amherst, NY 14228-3525
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.