ComplaintsforLeo Tree Expert
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Complaint Details
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Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My neighbor used this company to remove some trees and bushes on October 15,2021. They set up the chipper right behind my driveway. When they were finished I went out and saw they had shattered the back window of my car (there was a piece of wood in the back of the car and I have it on video). I got the number from my neighbor and immediately called ***. He said to send him pictures which I did and he would be right back to look at it. He didn't show. Called again 4 hours later and he promised he'd be right over. Again didn't show. Called again the next day after getting an estimate to replace the window for $425 from ****************. He hung up on me, then I got a text from him that said "It's not my problem" I had the window fixed as I needed the car.Customer response
12/12/2021
Better Business Bureau:
At this time, I have not been contacted by Leo Tree Expert regarding complaint ID ********.
Sincerely,
***********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.