Business ProfileforVC Renovations Corp.

In December 2022, ***************************, of VC Renovations, installed a sink with faucet, quartz countertop, and a ceramic tile floor. After the work was completed, there was a problem with the tile grout coming out. **** arranged for some of his employees to fix the grout on 2 occasions. The last time someone from VC Renovations fixed the grout (May), I asked why the grout kept coming out and was told the tile was not installed properly. I explained that ****, his boss, installed the tile, so I wasnt sure why that happened. **** eventually contacted me and said that the grout was coming out because the tile was shifting and that the solution would be to remove the tile, place concrete slabs to stabilize the area, and then lay new tile. *** made numerous attempts over the last 8 months to have this problem resolved without any success. **** has either been unresponsive or has given excuses why he cant finish the work. Even when I have been very accommodating, to the point where I located, purchased, and picked up the new tile myself, he still has not fixed this problem. While I would like him to finish the job, Im not confident **** will finish the job at all or finish it in a timely manner. If he cannot finish the job immediately, I would accept a partial refund so that Im able to get the issue resolved.l through another contractor.