Business ProfileforMacKenzie-Childs, LLC

I placed footstool order with Mackenzie-Childs online during their sale, July 19th, and paid thru Paypal. Got confirmation of purchase and funds 'hold' of $438.90 was on my bank checking account for over two weeks. When no shipping notice came to my email I made my first inquiry. A week ago I went to Mackenzie Childs site and footstool was relisted for twice my purchase price!! I then sent 2nd inquiry about my purchase being shipped and again heard nothing. A couple days ago the purchase pending hold was dropped with no explanation nor communication. I then sent inquiry about why, where and request to purchase at price they advertised. No reply again!!! I WANT THE FOOTSTOOL THEY SOLD ME JULY 19TH, AND CLEARLY HAVE RELISTED BY SAME ITEM # AT ALMOST TWICE THE PRICE, SHIPPED TO ME AS AGREED. THEY OBVIOUSLY STILL HAVE IT IN THEIR CURRENT INVENTORY. I tried to call today and recording states "all purchase inquiries handled by email". HA .... they ignore their clients! You are my last hope BBB ... selling, holding monies, raising price and ignoring honorable clients is not OK. Thanks for your assistance in this. By the way my monies are STILL sitting in account should they say there was a problem with payment on my end ?