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Complaint Details
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Initial Complaint
09/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I put down a large deposit on a boat and live across the country. I flew out to check out the boat and the condition was not what I expected. We agreed this was not an issue. After months of requesting my deposit back I received two checks, one I was asked to hold for about a week. Both checks came back non sufficient funds and upon re-depositing, one cleared and the other one came back NSF again. I have been attempting to get the other half of my deposit for nearly a year. **** has made several promises, thanked me for my patience, and I have yet to receive the other half of my deposit. (50% of 18,500) it would be nice to get restitution on bank fees and if the roles were reversed, some sort of added compensation for allowing him to use my money almost 1 year.
Business response
11/20/2023
Wanted to let you know that we have been in communication with **** and wired him the balance of his refund. In this email there will be an attachment of the wire.Customer response
11/20/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*******************
Initial Complaint
09/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
3 years ago I purchased a boat from **** and he said whenever I was going to upgrade you its no problem come back trade for trade in. 2 and a 1/2 years later that is what I did ..he gave me a price for cash with my trade in. When we agreed on that and I went to give him the money there was an issue because he said that's not what he said but it is and then we agreed on something else at that point I decided to move down South and he promised me he would deliver the boat to me on a certain day. That date came and went ..for a month I got excuse after excuse so I had to fly to ********, buy a trailer, and pay to have the boat transferred down to **************. When I got the boat down to ************** I put the boat in the water at the ****** and 2 days later I get a phone call the boat is taking on water ...it has a boot leak. Now it was middle of June and I was promised a trade for another boat for for less money and that didn't happen. There was story after story for that also. Then he agrees to come pick the boat up and bring it back to to ************** within the same week... 3weeks later he finally picked the boat up. The boat has been in ******** For over 2 weeks now maybe 3 and now hes saying that the boat has been on its way down here for 4 days telling me it'll be there tomorrow...it'll be there tomorrow.. it'll be there tomorrow.. it'll be there tomorrow. Well I'm still waiting for tomorrow because every day is a new story I've tried to get my money back and that doesn't happen. I'm now down a boat that I purchased, a traded in boat, travel expenses, ****** expenses, boat insurance, SeaTow expense, trailer expense, and the expense to trail it down south.Customer response
09/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.The owner and I have resolved the issue. My boat has been delivered and is in good working condition.
I would like to retract my email please.
Sincerely,
*********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.