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Find a Location

Access Unlimited has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAccess Unlimited

    Hospital Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/18/2014

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers retail sales of hospital/medical equipment/supplies, auto hand/foot controls, wheel chair lifts/ramps and disability access equipment.

    Business Details

    Location of This Business
    570 Hance Rd, Binghamton, NY 13903-5700
    BBB File Opened:
    10/12/2001
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Accredited Since:
    3/18/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Thomas Egan, President
    • Ms. Bethany Menc, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Thomas Egan, President

    Customer Contact

    • Mr. Thomas Egan, President
    Additional Contact Information

    Fax Numbers

    • (607) 669-4595
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Norine A

    5 stars

    07/29/2024

    Right from the get-go, this company has been awesome!! I am always very reluctant to send my name and contact information over the Internet but I took a chance, and I am so glad I did. Staci contacted me within 15 mins. She was very informative and answered all my many questions. Many phone conversations followed. Not once, has Access Unlimited being pushy for sales. They truly wanted to provide the best equipment and advice in order that my husband and I could make the best informed decisions. My husband had a massive stroke 10 months ago, with left-side paralysis. This equipment is extremely well-made and my husband feels safe using the lifts. Frank is so helpful and calm. Talking me and my family through the steps on how the equipment functions. Unfortunately, I am not mechanically inclined and I did put a pin in the wrong spot on the lift. This resulted in a big malfunction. This company was so gracious and caring when I confessed as to what I had done. They replaced the part under warranty! This equipment has allowed me to lift my husband into the car/truck, on the toilet and tub. Next year, we are going to purchase the RV lift. I want my husband's life to be as full as can be and this company truly delivers that ability to do so. At the moment, I am also looking at purchasing the Ease-base lift. Don't let a disability limit your ability to move and enjoy life. I look forward to being able to take my husband to places that I did not think possible, since his stroke. This company has provided that ability. Thank you so much!!

    Access Unlimited Response

    08/02/2024

    ******, we thank you so much for your kind words but, right back at you, you were a pleasure to work with every step of the way. You mention trust at several levels and we thank you for recognizing that we make every effort to ensure that we are advising our customers with their best interests in mind and not influenced by any commercial or sales factors. But it's also important when working to accomplish complex goals to have a customer who is ABLE to trust a company that is worthy of their trust. That's hard for a lot of people and understandably so! Our team is absolutely delighted to be a part of getting you and your husband back to being mobile both inside and outside the home. It's exciting to know that we will be hearing from you about using your system to be able to access a new RV next year, that sounds like a whole lot of fun for both of you! We thank you for taking the time to reflect on your experience of doing business with Staci in our sales team, Frank in our training team and our staff in general. And we consider you and your husband to be a great addition to OUR team!

    Local BBB

    BBB of Upstate New York

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