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Find a Location

Security Mutual Life Insurance Company of NY has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSecurity Mutual Life Insurance Company of NY

    Life Insurance
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Security Mutual Life Insurance Company of NY has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      100 Court St., Binghamton, NY 13901
      BBB File Opened:
      12/29/1999
      Years in Business:
      137
      Business Started:
      11/6/1886
      Business Started Locally:
      11/6/1986
      Type of Entity:
      Corporation
      Alternate Business Name
      • Security Mutual Life Insurance Co of NY
      Business Management
      • Mr. Rick Wortman, EVP/Admin/CCO
      Additional Contact Information

      Fax Numbers

      • (607) 773-2007
        Primary Fax

      Industry Tip

      BBB Tip: How to buy life insurance

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/29/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      The number to contact to cancel policy does not work. I keep getting the run around and your company is not cancelling my policy. I called several times. on hold for up to hour get a person that transfers me and the call drops. This happens repeatedly and I have no way of cancelling and getting my cash value refunded. I need someone to take ownership. cancel my policy. send me a a confirmation email and stop debiting my account.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dennis L

      1 star

      07/05/2024

      I had a life insurance policy with this company for over 20 years and last month I received a letter saying that my policy was terminated because I missed a payment. I called and explained to them that I never received a payment notice, they said that they called my house to tell me that my policy was abut to be terminated, I never received that call and they left no message. When I called to complain about the termination they told me to apply to have my policy reinstated, which I did. I received a letter today to tell me that me request to have my policy reinstated was denied. This is a terrible way to treat customers. I'm 69yrs old and now I have to find another life insurance policy, which will be more expensive because of my age!!! Way to treat the elderly. I'm sure if I was a younger man they would have had no problem to reinstate the policy. I just wanted to let everyone know what kind of company you're dealing with.

      Local BBB

      BBB of Upstate New York

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