Current Alerts For This Business
Pattern of Complaint:
BBB files indicate a pattern of complaints concerning the servicing of client accounts for Rapid Recovery Solutions, Inc (RRS). Consumers are complaining to BBB about the issues they experience after making an agreement with RRS to assist with debt collection. Many complaints allege communications problems with the company, specifically not receiving a regular statement or account activity report from the company, and difficulty reaching the company to obtain updates on their account or payment status. In addition, some consumers are reporting extended delays in receiving payment of recovered monies, beyond the agreed upon time frame for remittance.