![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCot Medik
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered parts on 3/29. Have not received them. When I am able to talk to a live person, I get the runaround. Most recently they furnished a **** tracking number **********************. When I run the number it says a label was created, but no items received. I received this number on 5/16. I spoke to a local post office, and they told me that **** was waiting on items to ship and the ship to address is a P.O. Box number in another town. I have emailed the company and asked for a refund, but have received no reply. My credit card was charged long ago.Thank you for your help,*******************Customer response
06/26/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding Cot Medik has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*******************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
360 Knickerbocker Avenue
Suite 12
Bohemia, NY 11716-3124
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.