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          Generation Auto Group has 1 locations, listed below.

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            Business ProfileGeneration Auto Group

            New Car Dealers

            Contact Information

            4825 Sunrise Highway

            Bohemia, NY 11716

            Visit Website
            (888) 204-8931

            Customer Reviews

            1.31/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            4825 Sunrise Highway, Bohemia, NY 11716
            BBB File Opened:
            1/25/2011
            Years in Business:
            35
            Business Started:
            7/15/1989
            Type of Entity:
            Corporation
            Alternate Business Name
            • Generation Buick GMC
            • Generation Kia
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On June 5th I placed a $1,000 deposit on a vehicle. I was told this deposit was totally refundable. The vehicle never came in so I canceled it. The one thousand dollars was taken right out of my checking account via my debit card. I canceled it on June 7th. I have been fiighting to get my refund ever since and have been getting the runaround from the salesman and managerial staff.
            Read More
            Read 16 More Complaints

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Linda P

            07/31/2024

            2 times , HORRIBLE experience with this dealership! They take you for everything! They lie to you and only want your money! Their service department is horrendous and they lie! We contacted corporate *** and know that for sure! We purchased a car Sorrento from them, they lied about keys supplied and finally fessed up with a second key. We had to buy an additional warranty from them. We never returned ( and bought in Aug. 2020, and went to ************* and paid for service even though oil changes and inspections were for free at Generation, because we were not disrespected or taken for our money! ), unfortunately we had to return for a windshield wiper engine replacement ( because it was covered under the warranty) , but they took us for almost $600 more as they once again lied to us what was needed! Please , beware! They charged us for break fluid flush that they said was required ( it was not as we checked later with *** corporate) . They owe us!
            Read 12 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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