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Business Profile

Collections Agencies

ERG & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Information and Alerts

Alert Details

This business has 1 alert.

Alert

Collection agencies are required to obtain licensing in the areas in which they are contacting consumers about a debt. BBB has requested this company provide proof they have the necessary licenses to operate where they are collecting debt.  This collection agency has not responded to our requests.

BBB advises consumers to be aware of their legal rights when contacted by a collection agency.  The Federal Trade Commission (FTC) enforces The Fair Debt Collection Practices Act which prohibits  abusive and harassing behavior by any debt or collection agency.  The act states specific practices and rules under which debt collectors must abide by.  There are penalties for agencies found breaking these laws.  Collection agencies must not use crude or offensive language or identify themselves as anyone other than by their business name.  If a consumer believes a debt or collection agency has violated any of the FDCPA laws the BBB encourages them to file complaints with the BBB at bbb.org and Federal Trade Commission at ftc.gov.

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