![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSierra Shipping Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello my name is *************************. I am writing to report a scam business who picked up my barrels for shipping on June 21st, 2022. It costed me $470 for 2 barrels and one mini fridge. I paid that same day they picked them up and received a receipt after asking for it multiple time a couple days later. That was the first bad sign. Since then, I have called numerous times, receiving little to no communication in return after they received payment. I was in contact with the boss of the business named ***** who kept telling me my things had left for Africa already. A couple of weeks ago, after urging and threatening him that I would report him, he finally put me on the line with a representative from Maersk shipping who told me that the things had not even left the port and he just got it to them last month. I am writing this also because not only did he verbally assault me during that conversation, there are other people using his service because it is listed on ******* I would also like help understanding what is really happening with my things. Thank you so much for your time.Customer response
11/18/2022
Better Business Bureau:
At this time, I have not been contacted by Sierra Shipping Company regarding complaint ID ********.
Sincerely,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.