ComplaintsforNHS Hardware
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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to purchase drain cleaner on 9/24/23 the cashier rang me up twice. The first time he ran my debit card he told me the transaction was declined and had to try again. The second time he wan my card he said it was approved, bagged my item gave me the receipt for the item I purchased and I was on my way. When I got to my car I received a notification on my phone from chase back my account was overdrawn. I looked at the transactions and the cashier charged my card $100.00 erroneously. I went back inside the store and told the cashier of his mistake he too ll about ***************************************************************************************************************************************************** a few days. That never happened! I then called my back CHASE BANK. They reversed the 100 back to my account and within a few days took the money back our. I tried on multiple occasions to have ***** resolve the problem but they kept asking for a receipt. I explained to CHASE BANK ON multiple occasions I NEVER GOT A RECEIPT AND THEY REFUSED TO HELp me! I called the store to no avail. This is unfair that they stole my $100! Please help me!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.