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ComplaintsforNew American Realty Corp
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Complaint Details
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Initial Complaint
09/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had found this real estate agent through a friend; we started communicating in July of 2021 in hopes that i could move out an get my own place. Everything seemed fine, he showed me an apartment, i liked it, i said I'll take it and we met the next day in his office, filled out some paperwork, brought over some documents, some cash and a check for the rent and did the steps necessary to rent the apartment. After a week or two it was just back and forth of when I would be able to move in. I had given this man $7,070. It was always an excuse "the owner of the building is on vacation, he's not here right now, i can't get a hold of him" This went on for months, i never got my apartment, almost went homeless because i gave him most of my savings. On November 14th, 2021 I requested a refund report to the company. I had given "****" $7,070 for first month's rent, last month's rent, broker fee and a security deposit for one bedroom apartment in **** ***********, bronx **. Until this day I am getting ghosted and avoided by this company and i have not yet received my refund or my apartment.Customer response
10/15/2022
Better Business Bureau:
At this time, I have not been contacted by New American Realty Corp regarding complaint ID ********.
Sincerely,
*******************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.