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Find a Location

Better Buggy Car Rental has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Better Buggy Car Rental

      65 Smith Street Brooklyn, NY 11201

    • Better Buggy Car Rental (State St.)

      241 State Street Brooklyn, NY 11201

    Business ProfileforBetter Buggy Car Rental

    Auto Renting and Leasing
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Better Buggy Car Rental has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Better Buggy Car Rental

        65 Smith Street Brooklyn, NY 11201

      • Better Buggy Car Rental (State St.)

        241 State Street Brooklyn, NY 11201

      Location of This Business
      65 Smith Street, Brooklyn, NY 11201
      BBB File Opened:
      5/21/2001
      Alternate Business Name
      • Better Buggy Car Rental (State St.)

      Industry Tip

      BBB Tip: Renting a car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/12/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I am an Uber driver, renting a car for over two months with Buggy car rental, and they are charging me for tolls that I am already paying through the SunPass. *** asked to speak to a manager to adjust the tools because they disable my car, despite of me, paying my weekly rental charge, no manager has reached out to me. I was told to send evidence and pictures and I did that I am paying my tolls through SunPass account and no one has reached out to me. *** reached out to them more than nine times requesting for this issue to be resolved for the car, wont continue to get disabled every week and no one has adjusted this account . They keep charging me on top of the tools that I am paying through my SunPass account and no one has helped me at all. I think its unfair to have to pay $367 and add money to my SunPass account to go through tolls and then have to pay them an extra amount for tolls when thats not whats in the contract stipulated I have contacted them several times more than nine times and nothing has been done for me. No manager has reached out to me yet even after I sent them the pictures with the proof of the tolls that I have paid to SunPass in ******* ******* when I call the billing department always tells me they cant handle that the manager has to reach out to me.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving Metropolitan New York

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