ComplaintsforAJ Equity Group, LLC
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Complaint Details
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Initial Complaint
09/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
AJ equity received an unauthorized application for a credit pull and submitted a hard inquiry on my credit report, I have never spoken to anyone at this company, I dont know what they do and do not know who they are. It is quite simply fraudthey claim to have received my file from a broker that I am not aware of. I now have a hard credit inquiry from a company I did not know existed. It was not authorized in any way shape or form.Business response
10/10/2023
Dear Sir/Madam,
Please see the application submitted by Affordable Storage to ***************** for a cash advance.
This was sent to us for review by one of our agents as per business as usual.
AJ Equity was just following normal Cash Advance Business Protocol.
Hope this clarifies that nothing out of the norm was done here.
Thank you
Initial Complaint
01/19/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I have a hard credit inquiry on my credit reports I did not authorize. My phone and texts have blown up with offers I did not solicit. I have put a credit freeze on my accounts. I want to have the inquiry removed and put on their do not call / contact list.Customer response
01/19/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.I responded directly to take me off the list.
Sincerely,
*********************
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.