ComplaintsforWriters Per Hour
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Complaint Details
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Initial Complaint
03/21/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I paid to have to have so many pages written. They took my words from a previous assignment and copied and pasted them. I didn't pay to have my work copied plain and simple. I was unable to use this work and had to redo everything and submit a completely different assignment. I reached out to this company many times asking for a refund and explaining the problem. There solution was to continue sending me updated work after the deadline and after I had already redone and submitted the new assignment. I have already stated I can prove I did not submit that work, but they just removed me from their site and continue to take money out of my account via paypal despite me voicing these concerns. Below I have attached images as proof, as I was not able to upload the power point presentation file here.Business response
03/23/2022
Dear ******
In your instructions you stated MUST USE 2 PREVIOUS ASSIGNMENTS TO CREATE THIS/ They are attached below. References must be ***** Provide speaker notes (I paid for 3 pages to be dispersed as you see fit between the slides- I will do the recording portion.
So the content from the previous document were pasted in the speaker note sections.
In this case, it is copy pasting from previous work because we are creating a presentation of previous work. Paraphrasing does not make sense.
The goal is to make sure previous work is summarized in a presentation (ppt)Tell us why here...Also the paper was completely rewritten and submitted.
Customer response
03/29/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:[Your Answer Here]
I PAID for 3 pages to be written. The assignments before were to be used as a reference as I stated. I pay for someone to copy and paste my work. You did not provide 3 pages of original writing which is exactly what I paid for. I utilized this as an aide during a time when my husband attempted suicide. This is sick that you know for a fact I did not and could not use that work and you continue to take money from me. This is absolutely not resolved.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
*********************
Customer response
04/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, please close the complaint.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.