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Find a Location

G&I Ortho Supply Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforG&I Ortho Supply Inc.

    Durable Medical Equipment

    Current Alerts For This Business

    Alert:
    On 2/21/2024, BBB of Metro NY issued a warning about Brooklyn business which charges Medicare for unordered catheters

    According to consumer reports, a New York-based company appears to be part of a Medicare fraud scheme. Consumers have told the Better Business Bureau Metro NY that an alleged medical supply company, G&I Ortho Supply Inc., charges large sums of money to their Medicare accounts for catheters they never ordered. G&I Ortho Supply Inc. currently has an F rating with the BBB® Serving Metropolitan New York.

    “BBB had never had a single complaint about this company until last summer when we saw a notable spike in scam reports, so we investigated,” said Claire Rosenzweig, President & CEO of the Metro New York BBB. “We commend those diligent consumers who checked their monthly Medicare statements and told us what was going on. Consumers are urged to pay attention to who is billing your health insurance. Everyone pays when health insurers and the federal government are defrauded.”

    G&I Ortho Supply Inc. is a company that claims to be based in the Gravesend neighborhood of Brooklyn and, according to their state corporate registration, they began operating in February 2021. The corporate registration record shows a change of ownership through an agent in March 2023, but the new owner’s name is not disclosed. G&I Ortho Supply Inc. first came to BBB’s attention in July of 2023 when several consumers filed reports on BBB Scam TrackerSM.

    After BBB continued to receive regular reports on BBB’s Scam Tracker tool, an alert was added to the BBB Business Profile to warn consumers. As of this date, there are 63 Scam Tracker reports on G&I Ortho Supply. The first formal complaint from a consumer about the company was filed with BBB in October of 2023.

    So far, seven consumers have filed complaints with BBB alleging that the company has charged their Medicare account for medical supplies they did not order and do not need. The company has never responded to BBB’s many attempts to reach out to resolve the concerns. BBB Metro New York is continuing to investigate G&I Ortho Supply and the implications of this suspected Medicare scheme.

    As of 2/14/2024, BBB Metro New York has exhausted all forms of written contact to this business. Postal mail communications have been returned by USPS, and an email address could not be located. It is unclear whether the company is currently in operation. Consumers with outstanding concerns regarding G&I Ortho Supply may choose to file a complaint with a consumer protection agency such as the Federal Trade Commission, New York Attorney General's office, and U.S. Department of Health & Human Services' Office of Inspector General and/or to consult qualified legal counsel.

    Consumers are urged to check their Medicare statements carefully and report any fraudulent orders or suspicious charges to Medicare.gov (click on “Basics” and then “Report Fraud”).

    Consumers can visit BBB.org to submit complaints and reviews, check out a business, learn more about scams, and find additional consumer tips. Additionally, consumers can report scams to BBB.org/ScamTracker.
    Alert:
    As of 2/14/2024, BBB has exhausted all forms of written contact to this business.  Postal mail communications have been returned by USPS, and an email address could not be located. BBB is unclear whether the company is still operational. Consumers with outstanding concerns may wish to file a complaint with a consumer protection agency such as the Federal Trade Commission, New York Attorney General's office, and U.S. Department of Health & Human Services' Office of Inspector General and/or to consult legal counsel.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    393 Avenue X Ste 2, Brooklyn, NY 11223-6028
    BBB File Opened:
    7/25/2023
    Years in Business:
    3
    Business Started:
    2/9/2021
    Business Incorporated:
    2/9/2021
    Type of Entity:
    Corporation
    Additional Contact Information

    Fax Numbers

    • (929) 406-1062
      Primary Fax

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    My Unicare supplemental was billed $11,946 for incontinence supplies that were not asked for, approved or received.

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LV H

    1 star

    03/25/2024

    I think BBB should do some investigation into this company. There are numerous complaints and there is also a ******** fraud problem. Isn't consumer help the point of this organization?

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

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