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ComplaintsforG&I Ortho Supply Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/20/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
My Unicare supplemental was billed $11,946 for incontinence supplies that were not asked for, approved or received.Initial Complaint
12/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company charged my ******** for 200 intermittent urinary catheters that we never ordered from July 2023-October, 2023. The total charge was $7,960.Customer response
01/12/2024
Better Business Bureau:
At this time, I have not been contacted by G&I Ortho Supply Inc. regarding complaint ID ********.
Sincerely,
*******************************Initial Complaint
12/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was charged for 200 Intermittent urinary catheters that I never needed or received.Initial Complaint
12/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Claim submitted to ******** on Dates 7/12/23, 8/11/23 and 9/11/23 for 200 intermittent urinary catheters by G&I Ortho Supply *** ordered by ***************************. These items were never ordered and *************************** it not my provider. This is a fraudulent claim trying to get payment for items that are not for me under my ******** insurance. I need these charges removed immediately and want to file fraudulent charges. ******** has been made aware of this companies fraudulent practices. Attempted to contact this company the phone is disconnected and unable to reach to question these charges.Customer response
12/29/2023
Better Business Bureau:
At this time, I have not been contacted by G&I Ortho Supply Inc. regarding complaint ID ********.
Sincerely,
***********************
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Customer Complaints Summary
9 total complaints in the last 3 years.
9 complaints closed in the last 12 months.