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          Find a Location

          Consumer Priority Service Corp has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileConsumer Priority Service Corp

            Extended Warranty Contract Service Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3101 Emmons Ave

            Brooklyn, NY 11235-1709

            Visit Website
            (800) 905-0443

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            Customer Reviews

            3.3/5

            Average of 117 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            222 complaints closed in last 3 years

            114 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 5/23/2023

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            CPS provides extended warranty coverage for electronics and appliances. 

            Products & Services

            Appliance Repair, Computer Laptop and Smartphone Repair, Computer Laptop and Smartphone Repair

            Business Details

            This is a multi-location business.

            Find a Location

            Consumer Priority Service Corp has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3101 Emmons Ave, Brooklyn, NY 11235-1709
              BBB File Opened:
              1/25/2007
              Years in Business:
              20
              Business Started:
              6/7/2004
              Business Incorporated:
              6/7/2004
              Accredited Since:
              5/23/2023
              Type of Entity:
              Corporation
              Alternate Business Name
              • CPS
              Business Management
              • Mr. Nathan Zalta, Director
              Contact Information

              Principal

              • Ms. Tamara Rubin, Executive Brand Manager
              • Mr. Eric Feliciano, Assistant Customer Service Manager
              • Mr. Nathan Zalta, Director

              Customer Contact

              • Ms. Tamara Rubin, Executive Brand Manager
              • Mr. Eric Feliciano, Assistant Customer Service Manager
              • Mr. Nathan Zalta, Director
              Additional Contact Information

              Fax Numbers

              • (888) 876-6451
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              222 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I was waiting to receive a package on June 20, 2024, at approximately 2:15 The delivery person, who could barely speak English pounded on my door. He started yelling at me and shouting Telephone number! Over and over. He was holding my small package. I did not understand what he was talking about. Then he shouted Three days, go back! Which to me sounded like he was going to send my package back. I was never notified that maybe the package was waiting to be picked up? I checked the tracking info at the online store repeatedly, and there was no indication there was a problem. Nothing. No notification. I just said so I have the package, I dont understand Tracking number was *********** *********
              Read More
              Read 221 More Complaints

              Customer Reviews

              117 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Keith S

              07/06/2024

              Looking at all these 1 star reviews are crazy. I had a wonderful experience with my claim. I had water leaking from my Maytag Fridge. Filled a claim through their website, uploaded all my receipts, them was approved. CPS even contacted the repair service, which was Whirlpool approved appliance repair service out of ********, **. ************ then called me next day for an appointment 3 days away. When the repairman came, I explained my issue and away he went working on it. Said it was an super common issue with water on the floor being a clogged condenser drain tube from the defroster. 30 mins and he was done! Explained to me proper cleaning monthly for preventative maintenance. All paid by CPS! I'm sorry to hear all the issues everyone is having. My extended warranty has paid for itself, so I'm a happy camper. Thanks for reading and hope everyone gets their issues resolved quickly.
              Read 116 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

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