![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforLG Iron Work & Fencing LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/06/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On March 29, 2024, I, (Owner) entered a contract for fencing services (the "Contract "), related to property located at ******************************************************************** (the "Property") with ************************************** (the ************ Services under the Contract required the removal and replacement of a 75 foot rear yard fence and a 100 foot side yard fence at a total cost to Owner of $8,000.00 (the Contract Price). The agreement specifically provides that the Contract Price includes "necessary labor, materials, and all required tools and machinery needed for completion of fencing at the Property. In compliance with the terms of this Contract, I, as Owner, remitted a 50% deposit of $4,000.00 to Contractor by certified check on Saturday, March 30, 2024. In partial performance under the Contract, Contractor started the job to remove the existing rear fence on Wednesday, April 17th and completed the demolition of that rear fence on April 19th, leaving a large portion of the demolished fence on the Property, promising to return the following week to remove the balance of the existing fence, and to ensure that all the footings from the existing fencing was removed. As of today, June 6, 2024, Contractor has not returned to the Property to complete this removal, nor any portion of the services required under the Contract. Contractors (i) website is now down, and (ii) is not returning any phone, email, or text communications from owner. Due to Contractors unresponsiveness and lack of compliance with the obligations set forth in the Contract, he in breach of the Contract and requested the return of the $4,000.00 deposit made to Contractor. As of this date of June 6, 2024, I have not heard from the Contractor, nor was the $4,000.00 deposit returned. I need help.Customer response
07/01/2024
Better Business Bureau:
At this time, I have not been contacted by ** Iron Work & Fencing LLC regarding complaint ID ********.
Sincerely,
*******************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.