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ComplaintsforFenix Capital Funding, LLC
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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
MCA *************** sold banking information forced into default harassing family members, vendors and employees with threats. Their loan rates over 200%. Illegal business practicesBusiness response
06/18/2024
In response to your complaint:
Firstly, our company does not have a policy to sell information or any data whatsoever of our customers or clients. Such data is confidential and inaccessible for anyone outside of our organization. Secondly, our company did not force you into default. On March 22nd, 2024, your account was frozen and we could no longer debit from you. We had tried to work with you for a period of 4 weeks until April 17, 2024, at which point a lawsuit was filed due to non-payment. Subsequent to that lawsuit, our company has attempted to contact you for settlement purposes. Not only have you failed to make any payment in response to our communication efforts, but you have responded rudely and disrespectfully to our team members and your account remains in a non-paying status.
Finally, we do not issue or originate any loan products. Our company is a Merchant Cash Advance provider and all advances adhere to typical industry standards and all applicable laws within the states that we fund in. If you would like to resolve the status of your account, you may feel free to call or email us.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.