ComplaintsforJames H Robinson Funeral Home
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
** ********************** was hired to provide a cremation for my father I paid him $1400.00. He did nothing, no arrangements, no phone calls, we emailed, called, and texted him, at least 30 times per day the hospital called numerous times, he was never picked up from the hospital morgue he made up lies after lies and provided the wrong numbers. I informed him to return the money paid to him and have not received the funds. He is a disgrace, to humanity, does not care about the grieving family, make promises after promises, and didnt deliver anything. Require a full refund no more excuses.Horrible service, and has caused grief and pain to the family Another address for him is **********************************************, ************ and ************Customer response
08/04/2023
At this time, I have not been contacted directly by James H Robinson Funeral Home regarding complaint ID ********, however my complaint has NOT been resolved because:
** ********************** sent a cash app of $600 and was paid $1400.00, as of today no business has been performed by *** ********************** and it has been a month. He has horrible work ethics, never return calls, and should have his license revoked for his unprofessional behavior. He should not be allowed to conduct any business with the dead or alive. Hes not to be trusted, with anything ]
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Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.