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ComplaintsforNet Cost Market
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/27/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I came to the **** Park location on 3/21/23 and purchased a few things including a bag of cucumbers. On my way out of the store I noticed on the receipt that the cucumbers were $4 per pound ($9.70 total) when they should have been $2.50 per pound as listed. The clerk told me that I need a club card to get that deal and so I asked to return the bag. The clerk put through a return and I left. But checking my credit card now, it shows that they billed me for the cucumbers a second time instead of a return - meaning Im out $19.40 for cucumbers that I dont have. I called to resolve the problem, but they hung up after saying hello. And I tried calling 5 more times but it keeps going to voicemail.Customer response
04/21/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding Net Cost Market has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*****************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.