81 Customer Reviews
Review from Ann Marie M
1 star06/27/2024
Tried to call them for a service call and number not working.Review from Janet R
1 star03/24/2024
April 6, 2021, I bought a 6 yr warranty from these crooks. I've had only one occasion to call them, it was a couple of weeks after they had my $. A uninformed, non-caring "repair" person came to our home & with spit & chewing gum got the machine working again. Now, nearly 3 years later, our whole-house water heater went out. I called "Complete Care Home Warranty" for them to sen--with 3 years still left in the contract with them, I need a plumber to replace our water heater. ----- BUT their phone # is dead. Their email address is no longer 'recognized' so it bounces back to me. -- So we're out $2,100. ---- Complete Care Home Warranty is a scam.Review from jennifer j
1 star12/13/2023
COMPLETE HOME WARRANTY harasses me all day, every day. I purchased a plan from a different company, but CHW calls from early morning until night; you can't block them because they call from many different numbers. I have politely asked them to stop calling, I have told them to take me off their call list, I have told them I have a policy, I have screamed at them, STOP! They won't. Complete Home Warranty, I want you to know that I would not purchase your plan BECAUSE of your endless harassment and refusal to listen.As far as the other plan--I won't. name them--but when my furnace went out--something I was told was covered--they denied coverage. Why? I don't know. They sent a letter explaining, but it was a song and dance that made no sense. So, I paid ***** out of pocket for a new furnace plus almost three years of monthly policy payments. Hardly worth it. Are any of them trustworthy? I do not know. I wish BBB would tell us. Or someone would make them pay.Review from Diamond G
1 star12/09/2023
I purchased a policy with complete care home warranty.********** to 9-1-2025. I cannot reach them, and I need some repairs complete. The company is a scam and I want my money back. They owe me $1310.Review from David B
1 star10/02/2023
I received a check from CCHW for $299. Saying that my home warranty with **************. Veterans United was canceled and I had to renew. I took the check to my Bank, but they said it was not a valid check. They heard the Company was a fraud. They are tricking people into thinking they are affiliated with **************.Review from Chris C
1 star09/08/2023
Received an unsolicited claiming my property's home warranty "may be expiring or may have already expired." I do not have, nor ever had, a home warranty. The envelope was designed to look like a tax form, with the words "Final Notice." The inside contained what appeared to be a check, but it had no routing or bank account data, making it worthless. The document was clearly designed to confuse individuals, such as senior citizens and people with limited English skills.Review from Michelle S
1 star09/01/2023
We caught a 5 year home warranty and they are out of businessReview from Bhuvan K
1 star08/29/2023
I got 6 year warranty for $1800 (paid 450 for 4 months) in around mid 2021. Now when I am calling it seems they are out of business. How can I get my money back. They cannot just run like this. Is there a lawsuit against them?Review from Jimmy S
1 star07/20/2023
I purchased a policy with complete care home warranty.4-11-2021 to 8-21-2026. Can not reach them. They owe me ******. Well they are out of Businness.Review from Shanko P
1 star07/08/2023
This company is a scam. Took over 3k from **, to cover home warranty. Every time I called them, it was unresponsive. Found out that they have been "sold to another company". This is a complete bogus scam, and I am taking criminal action against them in order to get my money bacl
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