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Find a Location

Victoria Lee Interiors has 1 locations, listed below.

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    Business ProfileforVictoria Lee Interiors

    Interior Designer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    94 9th St, Brooklyn, NY 11215-3178
    BBB File Opened:
    12/15/2023

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My mother and I signed a contract with the above mentioned company in May of 2023 to renovate our apartment. Before signing this contract the owner of the company informed us that the renovation of our one bedroom apartment would take no more than 4-6 weeks to complete. Not only did it *********** months to complete our project, but we believe we were highly overcharged for the quality of work we received. Victoria Lee Interiors' team of individuals working on-site have damaged our property, stolen from us, and overall delivered sloppy work. After repeatedly asking Victoria Lee Interiors to fix mistakes made by team members around the apartment, we were assured the work would be completed, which it was not. Additionally, members of her team threw out a brand new TV in our apartment, broke our new stove, stole our HVAC condenser (which delayed the project), and stole one of our HVAC remotes which was replaced by an old remote. The Victoria Lee Interiors team also did not properly install plumbing in our shower, leaving us with no running hot water in the shower while we are living here. Further, upon the arrival of our glass shower door, Victoria Lee Interiors did not allow them to install it into our bathroom, demanded the door be sent back and then still expected payment for the door. Overall we feel as though the amount of money we paid did not reflect the services and quality of work we were provided.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tracey D

    1 star

    07/03/2024

    My business had hire Victoria Lee Interiors to provide a service. If I can give zero stars I would. She had a contract that she has us sign that she failed to uphold. Victoria *** has owed us almost thousands of dollars that she is refusing to return. She has terminated our contract before returning our funds for services she has not rendered. She has told us countless lies and gave us the run around about our money that she is withholding that she spent. Money that should have not been touched. We have asked her to provide us with certain things to prove she has purchased items and refused to do so as well. She doesnt know what she is doing when it comes to commercial space. At least for us she has caused more damage financially than I could imagine. This has been a nightmare to say the least. She has shown no accountability, no remorse, no apathy whats so ever. This has been a stressful process from start to finish. I would not recommend her to anyone. I thought having her on this project would be seamless as she promotes the work she does but the experience I had I dont even know if I can trust the work she posts. She is at her lowest point where her business is not functioning the way it should so now she is creating false accusations, lies, and deceit and trying to defame our business and our character which is shameful because we have been nothing but respectful to her and her business. She has spent our money and is trying to buy time to get back to us by providing us false dates knowing she does not have to give back. She has been operating with lack of honesty, integrity and dignity and should be ashamed of how she conducts her self and business. She is not trustworthy nor is she reliable. She tries to control the narrative on how someone should review her based on their experience and tries to justify why she is withholding thousands and thousands of dollars over 50k of someones money. Her business should be out of business based on how she operates it

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