ComplaintsforPalm Jewelry Corp.
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Complaint Details
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Initial Complaint
11/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello, my name is ***************************. I placed an in store order with the owner of Palm Jewelry for a name ring with a particular design pattern that is displayed on another ring he has, the owner confirmed that he could make it look exactly the same. The example piece has the same amount of letters as my name. I paid him a 50% deposit in cash of $125. When the product was done he sent me video and pictures of the product, however, the product looked nothing like what he promised me. He did not even put the design on the ring and the quality was very poor. He also said that he would make the ring in a bigger size than the example piece and it looks the same size. I told the owner about these issues and that because it was not what he promised me I no longer wanted the product. He angrily said that he would melt it down and hung up. I have tried to reach out to him about a refund and have been ignored.Date of transaction: 10/7/2022 Amount paid: $125 deposit I'm providing attachments of video and photo of the example piece and my piece(that I never received).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.