ComplaintsforNY local locksmith LLC
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 8/23/23 I had a locksmith come to my apartment because I had lost my keys they came and did a crappy service job to drill open 2 locks and change out ONE this took all but 10- 15 min when the locksmith was doing the job he told me that to CHANGE out the 2 locks would cost $100 each to which I asked him to only do one he said ok and changed it then when it came time to pay he was charging me for the company texting him my phone number and him having to call me a special way which just meant clicking on my number from his text messages and then he said that to just DRILL OPEN the 2 locks at 4:00AM they charge $150+ for each lock at that time which was never told to me prior to him doing this even though I asked he also charged me $75 for his time and with all that he came up with a $550 bill they ended up charging me around $300 for this service because I couldn't afford it but they only let me pay through Zelle or with cash which felt like a scam because I wanted to use my debit card but I ended up paying anyway
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.