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Respondent INC has 1 locations, listed below.

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    Business ProfileforRespondent INC

    Market Research

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14 Dunham Pl Apt 5, Brooklyn, NY 11249
    BBB File Opened:
    1/10/2020

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew S

    1 star

    07/25/2024

    ****************The negative reviews that you read online are one hundred percent true and you should not ignore them. I have done thousands of research studies on various platforms with a great record as well as tons of focus groups without an issue. I should have listened to the reviews and not wasted my time. Not only do they not read emails that you send, but they will defend researchers who make false claims after telling you something completly different through original emails. The last email I got from them was less then a minute after the one I sent and took them less than a minute and it was clear given the length of my email that they did not read it at all, again. I did the study which asked questions about value and what it means to me. I messaged the researcher right after completing and they ignored my messages for two days before randomly closing the study. I messaged respondent and they first claimed that the researcher responded to them, this was on Tuesday, four business days later. The researcher claimed they needed to close the study due to issues. Strange how the researcher said nothing to me still. I then immediately responded back stating that I completed the study. They failed to respond for two business days. Then I followed up indicating that I would do this given that the reviews appear to be right. They then claimed that the researcher stated that the responses I gave were dishonest, despite not following up with me before and claiming something completly different, as many reviews indicate they do. The researcher has yet to respond or indicate this to me. Again, the questions were video recorded and subjective. Respondent doesn't even insure that researchers are communicating. I have used many platforms and have never seen such behavior. To call me a liar with no proof, after claiming another issue is something else. My track record speaks for itself, their's appears to as well.

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