Business ProfileforOpie's Outpost

BEWARE! NEGLIGENT DOG WALKER LOST OUR DOG! Their dog walker failed to leash our dog properly. Our dog had a harness on, but was only clipped into his loose collar, and got loose at some point on their walk. We received a call over an hour after the walk was supposed to have ended that our dog had gotten loose, and he was lost. We rushed home and did not receive any apology or acknowledgement of wrongdoing by the owner, *********, just his collar and leash. We were asked where our dog may go, and were told she was sending walkers to check on those spots -- upon speaking with staff at a local shop, we learned that nobody came in to speak with them and alert them to be on the lookout for our dog. Throughout the night, I had to call ********* every hour to check in to see what was going on - she acted as if this was a normal occurrence, assured me that my dog would be found by the local police (??), and that he'd be found. She knew an awful lot about her other client's missing dogs, so I think unfortunately this may be a common occurrence. Our dog was discovered the next day at the local ACC by a friend who was monitoring the site and not by anyone from Opie's Outpost. The kind, caring people who found our dog had posted on local social media-- why weren't staff Opie's monitoring all areas or in touch with the ******** ACC? Overall I am disgusted by the lack of ownership taken by the business owner. They were not transparent with timing and how our dog got loose or any efforts to try to locate our dog. They paid for a vet checkup, other than that they have not reached out once to see how our dog is doing. While they seem kind and compassionate, I do not believe they know what they are doing and should not be responsible for the care of anyone's pets.