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Find a Location

VLS Pharmacy has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • VLS Pharmacy

      4402 5th Avenue Brooklyn, NY 11220-1204

      BBB Accredited Business
    • VLS Pharmacy

      4402 5th Ave Brooklyn, NY 11220-1204

      BBB Accredited Business

    Business ProfileforVLS Pharmacy

    Pharmacy
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/26/2020

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    VLS Pharmacy provides prescription and compounding services.

    Business Details

    This is a multi-location business.

    Find a Location

    VLS Pharmacy has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • VLS Pharmacy

        4402 5th Avenue Brooklyn, NY 11220-1204

        BBB Accredited Business
      • VLS Pharmacy

        4402 5th Ave Brooklyn, NY 11220-1204

        BBB Accredited Business
      Location of This Business
      4402 5th Avenue, Brooklyn, NY 11220-1204
      BBB File Opened:
      3/9/2010
      Years in Business:
      39
      Business Started:
      10/1/1984
      Business Incorporated:
      10/26/1984
      Accredited Since:
      5/26/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Gopesh M Patel, CEO
      Contact Information

      Principal

      • Mr. Gopesh M Patel, CEO

      Customer Contact

      • Mr. Gopesh M Patel, CEO
      Additional Contact Information

      Fax Numbers

      • (718) 854-4313
        Other Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/05/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      This pharmacy and this owner are very DISHONEST. How to trust them with something as sensitive as medicine or eye drops when they can not keep their word on basic things or remember basic things?I called and I was told the price of the item my doctor ordered is $149. I was told that includes shipping charge.I was told that it would be prepared on Thursday and sent overnight to be received on Friday.Today I saw this person decided to charge $255 on the card info that was shared with them. Now I need to report it as fraud. What a waste of time and so dishonest.How to trust the product when they behave like this?I confirmed multiple times the item would be received on Friday December 5. I even called that morning to remind ****** of this at 9:45AM my time. I was told "we are working on your order right now" "order will be sent out by end of day." Why it did not go out today as expected and promised.After that I saw the wrong amount charged on my card. I did not authorize this. Now it is also too late as it did not go out today as I was told. I don't trust to touch this medicine even if it were to arrive late.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hannah J

      1 star

      07/04/2024

      I've been using this pharmacy for a few months now and have been treated like c*** on every single phone call. The pharmacist himself is extremely rude and yells at customers on the phone, has no problem interrupting them and going off on other tangents that have nothing to do with what the original question was. He will not listen and treats women like absolute garbage.I.e. I was told by the gal on the phone that they would be able to send part of the medication one day, but I had to wait 2 days for the other part of the prescription to be sent out. So, I call the pharmacy trying to figure out when the other part of the prescription will be sent out and the pharmacist said that the prescription was canceled because I got the first part of the medication and they can't split up the prescription. When I explained that that's not what his assistant said, he said he would talk to her. Then, once again, my doctor sent out a new prescription so they could finish filling it and the pharmacist flat out called me a liar and yelled at me on the phone telling me that that's not what his assistant said. So, his assistant lied to him and he is covering for her.This pharmacy has been nothing but rude and disrespectful for months now. I don't understand how they stay in business with the way they treat their customers.I try to stay in constant contact with them (because they won't stay in contact with me whatsoever) because I am an out of state patient and their assistant does not stay in contact with me like her pharmacist insists that she does.This pharmacy really isn't worth your time unless you like being treated like absolute c*** and called a liar.Eta: After doing further research through a local pharmacy, this pharmacy is not actually licensed to be shipping controlled narcotics to my state so I have begun the process of reporting them to the proper authorities to stop these illegal actions.

      Local BBB

      BBB Serving Metropolitan New York

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