ComplaintsforAmGood Supply
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/26/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The customer service number is fake and does not go through. The ***************** and ******** icons are not real. The verbiage from customer service is not appropriate or professional and the item we bought was not what was advertised even remotely. We are trying to send the item back but they will not accept or refund. This business is a scam and fraudulent.Business response
10/27/2022
The order in question was placed in March of 2022. The return period for this order has expired over 6 months ago. The customer was informed that as per policy, the item is no longer eligible for return.
There are no issues with the product. The product is as described with tens of thousands of sales per year.
The customer continues to harass and threaten our employees.
On 10/25, the customer had her relative contact us via email and made threats to our staff while impersonating an attorney, which is a misdemeanor punishable by up to 1 year in jail.
Shall this harassment continue, we will contact ******* Attorney General and file charges.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.