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Find a Location

Pocono Stay LLC has 1 locations, listed below.

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    Business ProfileforPocono Stay LLC

    Vacation Rentals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    718 3rd Ave Fl 2, Brooklyn, NY 11232-1113
    BBB File Opened:
    1/16/2018

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Jodi H

    1 star

    12/21/2023

    Pocono Stay took over my lease approx 1 year into my 3 year lease. I lived in 1st floor apartment of a 2 story home. A family of 4, 1 one those being a toddler, lived in the 2nd floor. There was no sound barrier so I was woken up starting at approx. **** am through sometimes midnight by this toddler running, jumping, pounding, screaming, and crying nonstop. They did nothing about it. This significantly began to affect my well being. I couldn't have company over either as the noise was that disruptive. I spoke with a lawyer about my rights and the very next day there was a lease violation hanging visible to anyone on my front door. The violation stated there was a marijuana smell coming from my apartment. This was the retaliation from the upstairs neighbors. I did inform the property manager, that I did not use marijuana in my home ever. She never came to check. I ended up moving out due a family emergency and I found out there were teenaged squatters living there when I was not there. I did update the property manager but she refused to change the locks as I requested and allowed the teens to stay and use marijuana. I continued to pay rent until a new renter moved in. So I paid over **** to move in and paid for the last month twice. When I moved in, the carpet was not in good shape at all. It was ripped, stained and had a large burn from an iron. I got notice that this company used my entire deposit, over **** dollars to fix up the apartment, including new carpets and paint to get out the marijuana smell. They also charged me some of December's rent which I had no idea about. I have hundreds of video's of what I had to endure living there and the noise as well as being harrassed by the property manager making accusations about me instead of actually investigating the situation herself. This is a true definition of greed. They are crooks and terrible terrible landlords! They do NOT care about your well being at all and they will steal from you! Be aware!

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