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ComplaintsforJ & V Auto Parts Inc.
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On December 1st, 2022, we purchased a rack and pinion from J&V Auto Parts for $950. We paid for the purchase with a check in amount of $960, $10 being the fuel surcharge. After installing the rack and pinion on the vehicle we realized that it's defective. We tried returning the part and getting our money back, but *** refuses to take the part based on ***** claims that the part is incomplete. They claim to have pictures to prove it, but when we asked them to show us the proof, they hung up the phone on us.We are very disappointed, and we want our money back. They are deceitful and unreliable. Their customer service is horrible. We will never do business with them again.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.