42 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from chris l
5 stars06/20/2024
My experience was perfect....excellent communication and great price. Thx ****Review from BRIAN W
5 stars02/18/2024
Nervous at first, I managed **** shops for over 15 years and have seen a lot of fake watches. When watch came in the tag attached to the clasp that read not returnable after removed scared me. I took out my eye piece and started examining looking for any flaws and measuring spacing between the letters and layout and gaps in between as well as breathing holes or splotches and found none. I also looked and timed the movement and compared it. (These minor detail flaws are the easiest way to spot a fake. I was convinced at that point that everything was to spec and was in fact real. Thank you Watch ***Review from Benjamin M
5 stars01/27/2024
What a pleasantly surprising experience. I ordered an out-of-production Ball chronograph from Watchmaxx. This was my most expensive watch / first *****, and I was definitely sketched out at buying online. Not only was the customer chat support prompt and accurate, but the watch arrived exactly as described. We'd already be at a 5* experience here, given the discount, but then I got to experience a warranty issue, which also went great. After about 1.5 months, my watch threw a s**** that locked up the rotor. I was pretty worried, but I sent photos and a description and Watchmaxx sent an RMA. I shipped the watch out, and within two weeks (with communication throughout) it's back on my wrist working perfectly. Honestly, I would happily buy another watch from them, and they seem to have a strong warranty/repair department that treated me right. *******************, it was a great experience.Review from Bob F
2 stars01/14/2024
I purchased w watch from them. Shipping was slow and took a while for me to receive. When received I took it to a reputable jeweler to have it sized. I needed links removed. The jeweler had a hard time removing the links. They told me the pins were glued in and they had to beat them out which took an hour to do. The jeweler was afraid they were going to damage the watch but I told them to proceed. I couldnt return the watch because I had already cut off the tag that said if removed item can not be remover. What is the at B.S.? I will not purchase another watch from them!
Watchmaxx.com LLC Response
01/15/2024
Thank you for reaching out regarding the shipping timeline. We want to clarify that you selected our free shipping service, and the estimated delivery range was set from Dec 28, 2023, to Jan 4, ****. We are delighted to inform you that the package was delivered on January 2nd, arriving two days ahead of the estimated schedule.To ensure your complete satisfaction with the product, we include a tag with the watch. This tag serves as a reminder for customers not to wear the watch and to return it in its original condition should they choose not to keep it. We appreciate your understanding and hope you enjoy your new timepiece.Review from anon y
5 stars12/11/2023
First watch was perfect, service was excellent (Thanks ****)! Just bought another!Review from Jeff D
5 stars11/27/2023
Unreal. This company is super awesome. They always have live chat available if u need help and have the best deals on watches hands down. Probably bought a dozen warches from them. I highly recommend watchmaxx for all your watch needs.Review from Chris C
5 stars11/09/2023
I have purchased two Breitling watches on two different transactions and could not be more pleased with the service and support I received in both transactions. All stickers, tags, boxes etc come with the watches. They are factory fresh without the jewelers make up or the pretentious jeweler attitude. Watchmaxx is a top self businessReview from Eric B
5 stars11/09/2023
**** did a great job communicating and ***************** did a great job finding the exact model I needed. It showed up yesterday and it was in flawless perfect condition and I couldnt be happier.Review from Andrew W
5 stars10/26/2023
Great products and good pricing. Recently had an issue with shipping and they responded in a timely manner to help make an adjustment. I have purchased a few watches from them and always have been happy. It is a discount site so need to carefully study the desired purchase and understand clearly stated terms. Would not hesitate to buy againReview from James C
5 stars10/25/2023
I have bought several watches from Watchmaxx for employee gifts and have never had a problem with any of the watches. They all show up in great shape and beautiful condition. Thanks Watchmaxx!
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