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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Company installed concrete driveway and garage floor. Within 6 months driveway was extremely pitted and large cracks appeared. Attempt was made to fix cracks which is already coming apart. There is not one section that doesn't have issues. When reported to company that instructed that pitting was caused by salt. No salt was used. I believe just poor quality concrete was used. Neighbor used same contractor for their driveway and also has similar issues. Really expected more as they highlighted there experience and use of union contractors. Initial conversations went so well. Work was done in timely manor and company was good to deal with. Have been extremely disappointed how its turned out. There is not one section of driveway or garage that is not in disrepair. Just shocked how terrible it turned out. I feel that I will need new driveway soonBusiness response
06/30/2022
Bus states that in the contract it states that there will be cracks developing, it's concrete, it will happen. However, I did go back and fix the cracks and I do not feel that there is nothing else that can be done.
We have proof of the mix we use for the (3rd party) business in which we get it from.
Initial Complaint
05/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had a driveway put in in September of 2021. There are now cracks in the new driveway. Someone came to look at them and said no problem they would fix them. After many texts and being told tomorrow every time over a month no one has come out to fix them. I would just like this fixedBusiness response
06/23/2022
Business states that the cracks have been repaired.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.