Business ProfileforKaylynn's wefts and tapes

The service provided on May 25th, 2023 I paid Kaylynn $450.00 she requested full payment through ******* in order to book the appointment. Kaylynn posted on her hair page that she had blonde 22" hand tied weft hair extensions for $455 and this included the install for free. I messaged Kaylynn asking how many packs of hair it included she said it goes by grams and she measures to each person. I asked how many grams is in the pack she stated its different per person.I sent payment and set up the appointment for May 25th. I sent the payment May 13th, 2023. The day of the appointment Kaylynn text me and states it has to go from from 2 to 4pm. I get to the address its her home, I go in and the hair is out on a tray no package or anything, get the service done, took about an hour to do. I leave, i get home and look at the back its very thin, I wait a few days because Kaylynn said once i wash it the hair will be fuller, I told her the brand shampoo and conditioner i have which is for extentions she said yes its good. I washed and dried my hair, it bec ame frizzy, matted and coming out in clumos so i messaged her and sent photos she said she would contact the company, i also told her the wefts are sticking out on the sides you can see them she said she can fix it so i go back and she resewed the ends but the wefts were still visible. I go home and message her a few days later telling her the wefts are now coming out and 2 of the rows are half way hanging she states its because my hair is thin. Then that should have been said prior to providing the service. She said she would get new hair, I stated im not satisfied with the qualitiy of the hair or the install, I said I am requesting a refund of my money & proof of her license she wouldn't give me,she said she's never had an issue with anyones hair before and this is wild. I asked for her cosmetology license number and that I was in contact with BBB she said they can look up her info & wouldn't give me the number for her lic