ComplaintsforNegley's Landscaping
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Complaint Details
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Initial Complaint
05/25/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
on 3-10-2022, i had this company neggs (Negley's) landscaping, Mark, give me a quote for a pool area fill in and seed. He set a work date of 4/20/2022 and required a deposit of 550 dollars which was given by check and he cashed the same day according to my bank records. It is now over a month later and still this neggs landscaping company has not shown up. i was out of two for 2 weeks but have been back for 2 weeks now. i have called mark at *********1 a week ago to find out when he was going to do this and he told me today, 5-25-2022 at 10 am and he never showed up. i took off of work to oversee the work that was to be done and now lost a days pay for no reason. This company i have learned from the BBB has a history of not forfilling its obligations and i have a proposal signed by him stating he was going to complete my pool fill in on the date agreed upon, and never did. I want a refund of my $550 immediately so that i can have another willing company complete the work i need done because the hole left from the removed pool and deck is a safety hazard and needs to be addressed immediately and i have other companies willing to do the work.Business response
06/15/2022
BBB spoke to Mark at the business and the following was relayed: I issued the refund the same day, within 2 hours, after he stated he wanted to cancel.Customer response
07/20/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. He finally paid me back but it was not right away it took a week longer. I will never use him again for anything. Regards, ***** ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.