ComplaintsforCiti Trends
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased some jewelry for a specific event and ended up not needing the jewelry. I went to the store for a refund and was informed there were no refunds on the jewelry. There was no signs posted nor was I informed of this at the time of purchase. If I would have been informed, I WOULD NOT HAVE MADE THE PURCHASED. I did not see any notices posted nor is it indicated on my receipt (as the employee stated). I was informed that someone may have taken the sign down. I just want my money back as I have no income coming into my house and I do not have money to be giving away..Business response
05/15/2024
The complaint was resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.