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Black Rock Roofing (1946), Inc. has 1 locations, listed below.

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    Customer ReviewsforBlack Rock Roofing (1946), Inc.

    Roofing Contractors
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    6 Customer Reviews

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    • Review from Edwin T

      5 stars

      06/26/2024

      Excellent work by Black Rock Roofing , my roof looks great ! They finished early , and cleaned up nicely Very Professional
    • Review from Heather A

      5 stars

      03/25/2023

      I've used Black Rock for all of the roofing, siding, and gutter work on my ******** ***. house since the late 1980s. They have never disappointed! Their estimates are always fair and the work teams are always prompt, knowledgeable, and efficient. And perhaps most importantly, their work stands up to the test of time. In fact, I've never needed the smallest repair of their work in over 30 years, until the 65+-mph winds of the 2022 Christmas storm finally knocked a single strip of very old siding off a high window canopy. Although I'd always been very pleased with Black Rock for my large, full siding and roofing jobs, I thought it would take some time for them to fit that very tiny repair into their schedule. But a Black Rock team came out and completed it the very next day! That kind of responsiveness--for jobs both large and small--is hard to find, and very much appreciated.
    • Review from Jeff T

      5 stars

      11/28/2022

      What an amazing experience beginning to end! From the young lady who made my initial estimate appointment, to Joe R. the sales rep. (who was quite possibly the most honest, up front and non-aggressive sales person I've ever dealt with). He was prompt, polite & detailed, explaining everything thoroughly & more importantly in a way I would understand as we can't all be contractors/roofers who know the language or ins/outs. He even said at one point that if I chose to go in a different direction, to not let anyone talk me into doing the job as I initial wanted because it was the easy way and not the proper way (and for the record 2 other companies where willing to do exactly that and did not explain the potential issues that could arise as a result). Joe was accommodating & patient with my schedule & questions. Bottom line is he sold me on going with Black Rock Roofing (I had 4 total quotes) & while not the cheapest (middle of the road and worth every penny) it was quite possibly the best homeowners decision I've made over the 18 years in my home. Dave, the crew chief called me twice (I was not home & had a family member present) to review details of the job & to make sure we were all on the same page. Once arriving home, I was immediately greeted by several members of the crew, including Dave, who proceeded to take me through everything that had been done & yet to be done & asked if I had any questions or concerns (there were none). This was a whole house tear-off & re-roof. The clean-up was nearly impeccable (I'm very particular & walked the perimeter of the property finding exactly 3 nails & a small handful of scrap material. They even took a bunch of extra garbage I had accumulated from an addition I just framed in without me asking. The work was simply amazing, the interactions informative and pleasant. Bottom line, Black Rock Roofing gets my ringing endorsement for any roofing needs, no doubt about it! - ****
    • Review from Robin K

      5 stars

      11/23/2022

      I chose Black Rock Roofing to do my roof & gutters because they were highly referred to me by my son who had his roof installed by them recently . From start to finish , I found the customer service to be exceptional . The roofing job was completed in ONE day by a hard working crew . The Foreman introduced himself when they showed up in the morning & explained the process . After the job was complete I was impressed to see how they preformed such a THOROUGH clean up & they went around with a magnet checking for nails . The gutters were installed only a few days later . Recommend Black Rock Roofing to all those who are looking for a quality job preformed by hard working family owned an operated business with a great customer service system . Thank you Black Rock Roofing !
    • Review from Tung P.

      2 stars

      11/09/2022

      I got my roof tear off and redone on 8/31/2022. Soffit done on 9/1/2022 Gutter and gutter gaurd done on 9/2/2022. I paid, and few days later I found out, the crews Did NOT connect my exhaust pipes from my bathroom to the vent to exhaust outside from the roof. And then i have to paid my contractor $600 extra to fixed the frame after Black rock roof crews fixed them incorrectly. And i have to spend my own money to bought the downspout extension to connect from the second floor to first floor and etc. I tried to called, texted Mark B**** whose my estimated guy and whose deal with me the whole time, after 6 weeks of tried to contact him, he promised will stop by and take a look but never did. I can NOT even believe he treated me like this and customer like this after collected the payment of $23,000. He just gone. What if I didn’t find out the vent problem and my whole house attic will have MOLD or something I can’t even imagine. And what if my contractor didn’t fix the frame of the house correctly, imagine my house could collapse. What if I didn’t put the downspout extension and water could leaks to my roof. Black Rock Roofing, your company should treat people and customers the way the should get and the right way.

      Black Rock Roofing (1946), Inc. Response

      11/22/2022

      Blackrock roofing repaired the rooted rafters and secured the roof, there was no corn Vern that the roof would collapse. Mr **** was not charged anything extra for the repair. The bath fan vent was an oversight as normally it is the homeowner’s responsibility but we did prompt to connect it. The gutter extension was an afterthought and we do subcontract the gutter portion. The homeowner is informed of that. Not having the gutter extension would cause any chance for a roof leak as the house has never had one before. Sorry for any miscommunication. Blackrock stands behind all their work.

      Customer Response

      11/23/2022

      The company only promted to connect the electric wire to the attic fan, NOT the bathroom fan. The Bathroom fan vent was left to exhausted to my attic. Never connect to the vent to the roof. The company did the gutters just left the downspouts short, very short. The frame was fix but not the right way it should be. Missing caulking around the roof and the side of the house connected. I was concerned and called and called and texted, but all I have answers was: really, oh I’m sorry, I’ll let the guys know. If the company stand behind their work, they should have contact me as they promised and come and fix the problems the right way. I did have to buy the extra downspout extension, and cut them and go on my roof and connected them, and connected them on the ground too.
    • Review from Jacob R

      1 star

      07/11/2022

      The crew was extremely unprofessional and has caused damage to vinyl railings, a window and several bushes have been ruined due to the crew throwing things carelessly from our roof all day long. As the day has gone on more things just keep getting ruined. We are beyond disappointed with this company and I strongly advise anyone considering Black Rock, please choose someone else. From what I have seen today, this company does not deserve any business.

      Black Rock Roofing (1946), Inc. Response

      11/22/2022

      The person who submitted the review was not the homeowner (a family member I believe). Any incidental damage that was accidentally caused was replaced and rectified with the homeowner satisfactorily. So much so, that we completed a relative's roof approximately 1 month later based off of a referral from said homeowner.

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