ComplaintsforKD Landscaping and Snow Plowing
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Complaint Details
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Initial Complaint
05/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took our gas can out of garageInitial Complaint
06/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a fence installed in September 2022. Three months later 5 panels & 6 posts started tilting over; the ones furthest from the house being the worst. I didn't contact them right away when it happened because I knew nothing could be done in the winter. Numerous attempts have been made since April to have someone come repair the fence, all to no avail. They say they're coming but don't show up or call to say they're not. Several text messages were completely ignored. I'm finally able to get a date for the repair 4 weeks after one of my requests (May 23rd) because they're "so busy". The day before they were to come I texted them to see if they were coming and that's when the excuses started. I gave them until July 18, 2023 to do the repair or I will be taking the matter to court. Again I was told how busy they are and that someone will be contacting me shortly. I STILL haven't heard from them. SEE ATTACHED SCREENSHOTS OF SAID TEXT MESSAGES (which I apologize are not in order) & PICTURES OF THE FENCEInitial Complaint
02/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
January 29,2023 They hit a pipe in my yard. Which I have documented proof they caused the issue. They have lied about everything they have done. They have even avoided.Business response
02/21/2023
This Customer have a driveway only slow removal Service. the damage she shows on the lawn on the left side . I have attached some Proof of the pictures which can show the clear view that we have installed stack line by the driveway to avoid the damages and there is no chances that our plow truck can jump 4.5ft over the stack to damage. in the picture you can see Customer or someone who parked the car on the lawn and damaged I saw the tire mark all the way to there house. I can 100% confirm this damage is not done by our plow truck thank you.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.