Customer ReviewsforMeyer's RV Caledonia

Sorry to have to add another bad experience with service at Meyers RV. Bought a new 2022 ******** ******** from the Branchville site and within 6 months, 5 major issues ( mostly factory construction defects) were found. One other commenter stated that they couldn't get service on a unit they bought elsewhere, but Meyers Brancville also refused to service my unit they sold! They could only suggest I take it another Meyers branch. Well, after numerous calls to the factory and the Meyers Harrisburg site, which has a very large service facility, that's what I did. That's a 3 1/2 hr trip for us, but they had good reviews, so I had some confidence they would fix everything. WRONG! Despite my giving them detailed info and pics of all these issues, they actually, and un believeably, didn't fix anything and then put completely false statements on the service report describing all their "fixes" in detail. I could not believe that this was happening, and I assumed their "repair" descriptions were primarily designed to get maximum payment from the factory under the warranty. No one else would believe this either unless you read this documentation and saw the before & after pics I took. The Meyers Harrisburg service rep begged me to bring the trailer back in and assured me they would rectify everything but, given the long trip and horrible 1st experience, I opted to take the trailer to ******* ***** in Lakewood NJ where they properly acknowledged my complaints, verified that Meyer's Harrisburg made no repairs despite falsely stating thay did, and properly repaired everything. ? Kudos to service rep **** at ******* ***** and their team for not only fixing everything but working around our camping schedule! Meyers Branchville - 0 stars Meyers Harrisburg - 0 stars ******* ***** Lakewood NJ - 5 stars

Does not honor RV Mfg warranties of the RV was not purchased from them, so if you move from outf of state you can't get service from them. I was told "we only service our customers." Pretty short sighted because thea.ifsctirers warranty oy lasts a year & if they took care of all customers they'd get more.

Scammers, liars, they talk about your credit score after you leave and make fun of you if it’s not above 600

Warning. Read and understand your sales contract. They electronically signed my name twice. Contract is set up to screw you. Fair price but they require you to finance with them, illegal! Do not sign their ailment agreement. I walked away.

My husband and I truly need to get this message to anyone that is considering purchasing a RV at meyers to please DON’T,as we purchased ours travel trailer there and we needed it serviced due to a warranty issue, we dropped it off at the Bath location, time went by from hearing from them, so we would call only to hear that oh the parts haven’t arrived yet but when they do we’ll call you, then 2 months went by when the service manager called and told us we needed to come as someone broke into our RV, when we went we found our RV to be in non usable condition as squatters had lived into it and destroyed everything of ours inside, blood was on the sofa and apparent drug use was done inside along with smoking (which we do not smoke) meyers would not stand behind nothing, we had to make an insurance claim to which it was considered a total loss with us having a 500.00 dollar deductible to which meyers wouldn’t even consider paying, this was such emotional time, so please do not consider purchasing from meyers, would not want this to happen anyone else!!

Communication with the service department is terrible. They do not follow through on anything. My spare tire carrier was damaged while in for NYS inspection. They claim to have ordered one but that was April. Where is it. Can’t get answers about my axle repair needs either.

Bought my camper from Meyer's and needed warranty work done. Got the work done and found afterwards that my brakes on the camper were not working. They were working before that. The ground wires to the electric brakes had been cut. I wonder how that happened? Beware of these people. I don't know if your safety on the road is of any concern.

We purchased a 2018 ****** ***** ******** ********, new in January 2019, from Meyers Camper show in Henrietta, NY. We purchased an extended warranty to protect our investment. We have experienced a significant water leak that has caused serious deterioration of a wall and flooring. We are seasonal campers so we had road service come out and look at our camper in early June 2023. The tech estimated $20,000 in damage. But was not able to identify a specific cause. To date, even after multiple attempts to follow up with service managers Doreen & Lori, a sales manager Rob, and the general manager Mike, we have received no updates on what the plan is for repair and whether or not it will be covered by warranty. Meyers is Happy to take your money and sell you a camper, but, their service department and overall company management does not care what happens after you take delivery. Very poor response. Very poor customer service. I Do Not Recommend buying a camper from them. Please spread the word.

Once you purchase, you don't exist anymore, and forget trying to get decent service if repairs are needed.

Purchased a 2019 RV from the Churchville location as mentioned by others the sales team is great at making you feel comfortable during the sale. As soon as you walk out the door there is no such thing as customer service. I had all kinds of axle issues on this camper. Took it to the service center in Caledonia it was there for 7 months over the winter. All I received was excuse after excuse from Brittney and Laurie as to why it wouldn't be covered under my warranty. I had to initiate contact every time and usually wouldn't get a response unless I made an in-person visit. Even then they did not follow up and if they did, I had to follow up with whomever they talked to just to find out it was **. I even reached out to the owner Mark with absolutely no reply. I'm glad he can sleep at night knowing he's screwed over so many customers. I finally pulled my camper out of their shop and did the repairs myself for 1/3 of the cost and have more confidence that it was done right. I will never recommend Meyers RV to anyone not even my worst enemy! I am very surprised that his company is even still in business.