ComplaintsforRS Motorsport
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Complaint Details
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Initial Complaint
12/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a vehicle from RS Motorsport in Canandaigua New York. 2017 ***** ********. When purchased vehicle I could not get the lemon law I then was insisted on not needing and not given when asked for extended warranty on vehicle and also was told I could don’t need gap insurance this vehicle is a money maker and newer it will not be a issue.. 60 days later the transmission went I took it to RS Motorsport and they would fix it but at full cost it was a rebuilt transmission. In the weeks of him having my vehicle I had to get a rental at 5-600$ a week if correctly remember and pay my 3rd almost 4th payment on truck of 476$ while unable to drive it. Then a few months passed I needed up needing 2 electronically struts RS Motorsport wanted 4,000 plus $$ to do them, around the same time my engine was jumping on acceleration it ended up being a loose/broke engine mount, which was from when the transmission was taken out!! 6-8 months go by and now at 1yr and 2 months later from the FIRST time I am having transmission problems again car won’t drive and I have not driven the vehicle for 4 weeks and for 3 weeks am making my 19th payment on the vehicle while paying for a basic rental vehicle at 700$ a week!!!!!!! I called ROB the guy at RS Motorsport and we just argued and he said take it to a ***** dealership or bring it in and I can look at it see what’s wrong and I said “and fix it” ROB said yes I responded “at thousands of dollars out of my pocket again right” conversation was ended at that point… This vehicle WILL NOT last me 4 more years of my loan with out repeat machanical work done to it!! I need help I don’t feel this is right or okay by RS motor sports, they new it was not a good vehical sold me it made money and then new they would make more money with me brining it back… ITS NOT right I want something done about it I am a single mother with 3 kids just bought a home and now I’m flipping upside down AGAIN financially because of this 2017 vehicle.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.