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Find a Location

Relyon Property Maintenance has 1 locations, listed below.

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    Business ProfileforRelyon Property Maintenance

    Home Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4310 Case Rd, Canandaigua, NY 14424
    BBB File Opened:
    10/6/2023

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    10/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    1. June 9, 2022: Email First quote for Repair re-trackable roof over roof 4000-5000 a. Stated would replace metal tracks b. Clean excess calk c. Damaged tracks need to be replaced with new seals d. Lubricant all the tracks and guide wheels 2. 7/13/22 a. New Quote from Re-Lyon Property Maintenance on 7/13/22 i. Get re-trackable pool roof working - remove caulk sealant ii. Replace gear racks with metal ones iii. Replace bottom weather strip iv. Replace Somfy push button switches v. Replace one motor vi. Liberate tracks vii. Adjust stops and closers viii. Clean and liberate roller guides ix. Adjust motors and tighten mounts b. Paid $3700 to start work 3. Aug 9th a. Jessie stated: needed to add a motor to the job as the “ I attached the updated invoice for the roof. I told Blair that I'm going to replace another motor on the first panel lakeside. No extra charge I thought we had it working fine but it works a time or two then it trips the breaker, so we are just going to replace it. The outstanding Balance is $3600, so my thought is to just ask for $3000 now and then once I replace that motor, we will ask for the remaining $600. If you want to ***** just use my wife's account” b. I Paid $3,000 4. The work stopped after that in August 2022, with the retractable roof not functional. He claimed he could no longer get on the roof due to weather and an injury. Over the winter the roof kept being blown open. He claimed he would fix it in the spring. 5. This summer (2023) Jessie came back and tried to get the retractable roof functional but it has never worked. He has stopped responding to emails and requests to get the system functional.

    Customer Reviews

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