ComplaintsforVeterinarian Emergency Group
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The facility was dishonest about their knowledge of rabbits which resulted in the death of my pet. They did not understand rabbits however tried to treat her no knowing what to do. They were also negligent. They lied numerous times about beginning treatment and after 3 hours of my pet declining and no care i tried to rush her out to her real help for her. Her health declined there which they neglected. They told me so was stressed when I noticed breathing issues. She said she was ok for transport. She died in the car. I paid 500 for them to lie to me about when they would start treatment and for treatment not completed. I want a full refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
204B Glen Cove Road
Plaza 200 outlets
Carle Place, NY 11514-1211
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.