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Find a Location

ML Factors LLC has 1 locations, listed below.

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    Business ProfileforML Factors LLC

    Small Business Loans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    428 Central Avenue, Cedarhurst, NY 11516-1929
    BBB File Opened:
    9/26/2017

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This company does not care about their customers. Only thing they care about is themselves. I wired them money to pay off what I owed to them. They were quick to send the payoff letter with no problem at all. When it was time for me to request a couple of documents (Stamped UCC3 form and a closer letter) it is literally like pulling teeth. I have been requesting this stuff for almost a week. I call and text multiple times a day. They rarely answer the phone nor do they rarely respond to text. When they do finally answer the phone or get back to you, they make commitments that they do not keep(i.e. You will get the documents first thing in the morning but then I never receive them at all.). I have reached out to *******************, *************************, *** from accounting department to you name it with little to no help. I am looking for the proper stamped UCC3 and the proper closer letter without the contradicting wording they had on the letter.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    PHILLIP F

    1 star

    11/01/2023

    I was over charged for $1985 that I was told by *** at ML factors would be resolved, now I cant get a response and I was told today by an accountant named ***** (a man) that **** being fined for taking finaincing elsewhere of $5000 and they were reducing it to the $1985 that they took from me. DO NOT USE THIS COMPANY!!!!!!!!!!!!

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