Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cayuga Lake Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCayuga Lake Construction

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    60 Elderberry Ln, Central Square, NY 13036-2152
    BBB File Opened:
    7/18/2022
    Years in Business:
    16
    Business Started:
    6/1/2008
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mark Dempsey, Owner
    Contact Information

    Customer Contact

    • Mr. Mark Dempsey, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On 3-7-2022 I entered into a contract with Cayuga Lake Construction for a 30' x 64' Pole Barn, I payed a $5,000.00 deposit with check# ### a $5,000.00. Construction began on 3-29-2022 when I paid ******** ***** *** $23,954.96 for construction materials. Verbal conversations were had regarding the delay in my construction loan and Mark D****** stated that the contract is $5,000 deposit, I pay for materials and the balance is due upon completion and my satisfaction. The build started off great, the contractor made good progress for the first week to a week and a half. Late in the second week Mark D. continued to hound me for money, every few hours while I visited the site he would almost hound me and quilt me into money, this happened for several weeks during the build. Mark D****** the owner wouldn't take checks in his Companies name only his personal name (Mark D******). I was confused, and this started to raise red flags. During the following few weeks I visited my location and found walls were up with no vapor barrier, man door with glass was not installed (installed with no glass), headers were not completed to with hold 10'x10' overhead doors etc. I finally paid Mark D****** in total $$23,000 for work performed. Since Mark as followed a Mechanics Lien on my property, falsifying documents and services rendered. I need all the help NYS has to protect consumers from going thru what I am. I've filed a compliant with Workers Comp as well as the NYS General Attorney. Mark D. refused to show proof of insurance and workers comp. the entire duration of project.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.