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ComplaintsforGreen Dog Pet Sitting
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We employed ************************* of Green Dog Pet Sitting to pet sit our 2 well house trained boxer dogs from dec 17 to jan 2nd. She was meant to stay in the house the entire time with the dogs and walk them, as explained, for two long (45 min) walks a day and one brief outing before bed. When we arrived back night of 2nd, the whole house had old and new urine and f**** in various parts. The dogs have never left f**** in the house and the level of urine indicates that they had not been taking out for long periods of time. 3 carpets were ruined, and significant cleanign was required. The worst part, however, is that there were new scratches in the door where food is kept, indicating that they were not fed for significatn amounts of time. She is denying any of this but I have photos of all to provide. I paid her before leaving 50% (800) of the **** ****. I do not wish to pay the remaining ******************************************************* to have my rugs professionally cleaned.Customer response
01/04/2022
I can't find an address for Green Dog pet sitting but is based in *************, **. Services are provided in one's home.
The business email is ****************************************************
Phone contacts are **************
**************?thank you,
*****
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.