ComplaintsforFracassi Lashes
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Complaint Details
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Initial Complaint
05/31/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have been going to this location for some time and paid for several treatments. I bought a package of six laser hair removal sessions for $300 through *******, but I have only received four sessions so far. Despite contacting the owner and leaving messages for over three months, I have not received any response. Even when I visit the location in person, the employees just take my information and do not provide any assistance. There is no contract, so I don't understand why they are refusing to refund my money or offer alternative services.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.