Customer ReviewsforThe Good Feet Store

I went into the store hoping to get a support for my daughter. They sold me 650 then last minute she said it is 750. We checked out and I didn't think anything of it until I got back home. I checked the receipt she sold us 90 dollars of something we didn't ask for and never received. It was not apart of any conversation we had. And it was redundant considering how much we already bought. I feel cheated and with their no return policy and purposeful lying in adding that on I am sure that everyone needs to be warned. If you go into this store don't let your guard down. Fast talking and pocketing of customer funds or over charging to be sales rewards is happening here. If they prey on older folks and women with their children they don't have a heart.

First thing I noticed when entering the store (Albany, NY) was that both salesmen were at least 200 lbs overweight. Not a good look or "front" for the product, in my view. At my appointment time, my salesman took me back and immediately measured my feet on the pad that shows the pressure points. That's fine, however, there was little or no preliminary general discussion about me, the product/s, pricing, financing, etc. After bringing out the off-the-shelf "custom" insets, I asked the salesman about price. He said, "We don't want to discuss that right now, let's just try these on first". At that point I realized that this was a "if you have to ask, you can't afford it" scenario. We went through whole "fitting/walking" process and that was OK. Finally, when I pressed him about the price, I was told the 3 sets of insert pairs were going to cost $1500! As another reviewer had experienced, I fell out of my chair with extreme sticker shock. At that point, he mentioned the financing (thank-you-very-much). I then asked if I could get the "specs" on the inserts he was recommending and he said "No, we keep everything in-house", meaning they are not really in business of helping you. I was not even offered to keep the pressure-point carbon paper profile. Upon realizing that the "deal" was dead and that he was not going to get his commish, the salesman basically escorted me out of the store. He even put his hand on my shoulder to point me in the right direction. I was thinking of filing assault charges on this guy! I would recommend to anyone that you go see a podiatrist and stay way clear of these "Good Feet" people. Note to Good Feet responders: There is absolutely nothing you can say or do to convince me (or any other reasonably intelligent person) that charging 10 times what a podiatrist-prescribed medical-grade orthotic costs is legitimate or defensible. Sorry, you got the wrong guy.

It is like going to a snake oil sales person at a County Fair. They use balancing and weight disproportion to make you think you are getting instant strength in your legs because of these cheap arch supports they put in your shoes. I thought I would just pay the lady for the time spent and give her thirty dollars for the cheap shoe inserts. Then when I got home I see she charged my card $30 for each insert. So $60 spent on garbage and a waste of my time. She was telling me custom made inserts will cost like $1500. Then I went to an actual podiatrist and bought inserts recommended by him on amazon for Plantar fasciitis. Problem solved and no more pain. Avoid this place at all cost. Run away if you can. < Humor. Check out this place on amazon instead. > https://www.amazon.com/stores/WALK%C2%B7HEROCOMFORTANDSUPPORT/page/DFC594CF-9C41-4CF5-BA7C-7CC155ECC7ED?ref_=ast_bln

Customer Review of The Good Feet Store 12/3/21 In October my husband and I visited the Good Feet Store in Buffalo. My husband has problems with balance and walking. We picked this store because it is referred to as "America's Arch Support Experts". The salesperson introduced the arch support system; four arch supports were recommended, each support costing $450.00 with a lifetime warranty. At that time we were also made aware of the company's "No Refund" policy. Because of the stores claim to be "America's Arch Support Experts" we bought into the program and were requested to sign papers stating that we understood the store's policy of "No Refunds". My husband has been using the arches for almost two months. There is no complaint using the product, however there appears to be no need for four arches. After the break in time which is about one month the same arch is worn throughout the day. Our complaint is that the arches are way overpriced. Upon reviewing various companies online who sell similar products, we discovered their costs were extremely lower, they questioned the need for numerous arches and several businesses extended money back guarantees. In conclusion, I would like to advise potential customers to be aware of the cost and no refund policy of The Good Feet Store. Please go on line and research this product before making a purchase.